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Online Consult

Please click the Online Consult banner below to contact us about non-urgent matters.

Repeat Prescriptions

We are no longer taking repeat prescription requests on our main surgery telephone number. This is to reduce the volume of calls to make it easier for patients phoning for appointments, advice or in urgent need of help to get through.

Repeat prescriptions can be requested online via our website or by using the repeat prescription hotline on 771886. Please do not bring your repeat prescription request slips into the practice.

Please allow 7 days before collecting from the pharmacy.


It is extremely important in these days of continual change that all staff members are kept up to date with what is expected of them, we therefore endeavour to have a regular monthly meeting and staff training.  Dounby Surgery will therefore be closed on the following Wednesday afternoons:


2020 dates to be confirmed


Monday 10th August

Monday 28th September

Friday 25th December

Monday 28th December

All Public Holidays are classed as Out of Hours which means they are covered by NHS24

Dounby Surgery has an established Patient Participation Group (DSPPG).  Our aim as a group is to enhance and support the service provided by the surgery.  The members are keen for the patients of Dounby Surgery to be aware of the group and that it can provide another avenue of surgery contact for our patients.  Patients need to be aware that this is not a forum for individual complaints.

May 2019 Minutes

March 2019 Minutes

November 2018 Minutes

September 2018 Minutes

May 2018 Minutes

January 2018 Minutes

October 2017 Minutes

September 2017 Minutes

March 2017 Minutes

 January 2017 Minutes

November 2016 Minutes

September 2016 Minutes

Some members are happy to be group representative for certain conditions as they have experience in that area.  You will see this beside their names on the list below.

Should you wish to make contact other than by email with a group member, please ask a member of staff and they will contact that person, who will then contact you.

E-mail Contact Details:

Sarah Eaton (Hard of Hearing Rep)

Annabel Eltome

Pat Shields

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